(503) 631-4408

Frequently Asked Questions

Can I purchase Woodway Products direct from Bowers Forest Products?

Bowers Forest Products is the manufacturer of Woodway Products and does not sell direct to the consumer. Please feel free to contact Bowers Forest Products Customer Service via email (sales@woodwayproducts.com) or phone (503-631-4408) and we will be more than happy to get you in contact with your local distributor who can then find you a local lumber yard who stocks our products.

Can I become a distributor for Woodway Products?

Yes! Although we do have a lot of well-established distributors across the US, we do still have some areas where we do not have distribution. We would love to better serve the consumer by providing more distribution channels for them to purchase from.

Why can I not buy a piece or two of Woodway Products even when there is no local distribution near me?

While we would love to take care of everyone’s needs, unfortunately our products do not travel well in less than full pallet quantities. Our distributors order in large quantities to make it the most cost effective for the end consumer as well as to minimize shipping damage. It simply is not cost effective for Bowers Forest Products or you to order piece quantities of our products.

If I have a damaged product or need to use warranty on a product, who do I contact?

Please return product to where you purchased. If they are unable to help you or you are unsatisfied with the response you receive, then please feel free to reach out to Bowers Forest Products Customer Service.